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1. #NO SOUND IN SKYPE WINDOWS 7 WINDOWS 10#
2. #NO SOUND IN SKYPE WINDOWS 7 PRO#

Then I found that the laptop’s mic was not transmitting the other direction while in live view on the ring app on windows 10 - even though the mic worked fine for zoom.

#NO SOUND IN SKYPE WINDOWS 7 PRO#

I rebooted and then sound worked - ie with those new settings and after reboot!! Now I had sound sourced at my ring pro doorbell and coming through clearly on my PC laptop speakers and the aux jack, while in Live View in the ring app on windows 10. So, in control panel I changed the “default communications device” to the speakers/jack and still no help. For sound output on the PC I had three output choices and my laptop speakers and the output jack worked fine for things like media player, zoom, youtube, etc, - even in the ring app it worked for playing sample notification sounds - but not for ring live view. Even ring works differently for live view than it does, for example, when you play various choices for notification sounds in the app. Those default windows settings can be tricky - it seems that every app accesses communications services differently.

Like so many others I could not get sound out or mic in to work using the ring app on my Windows 10 laptop.

Since folks were still posting long after that solution was posted, I thought I would try to add an explanation, what worked for me. Thanks to all who posted about this, especially for the accepted solution(s). This app was a big reason I choose RING over NEST, so I am sad this issues has arrised. If I have misunderstood your pervious answer to change my default recording device to the same as my default audio device - please clarify. I am not having any luck with fixing this when changing my default devices in windows. It would be very nice to have an audio setting in the app to be able to choose the audio & recording device within the app. I then changed my default recording device from my web cam to my soundcard (which has a mic on it) as it is the same device I have as my default speakers - did not fix it. I unistalled the app, reboot the computer, and then reinstalled the app - did not fix it. The person on the other end can still hear me… but I cannot hear anything live (this is both when I toggled the little speaker and or choose two-way conversation with the green phone) I can only hear recorded videos, not live audio or two way chat audio. I then have a web cam as my default recording/mic device. I have an external soundcard/amp powering my speakers that is set to my default audio device. It worked perfectly fine for before that. I have had this same issue for the past few weeks from what I recall. I’ve attached a picture of what this looks like for reference.

You can do this from the control panel on your PC to adjust the audio and communications device. Live View uses the default communications device, which sometimes isn’t set to whatever you have currently hooked up.įor example, Windows treats our Live View like a Skype call, so you will just have to play around with what the default communications device is on your PC, or make your default communications device the same as your default audio device. Video recordings use the default audio device, which is why you can hear the videos when you play them back without having to adjust any settings. While every computer will have different audio devices, you will want to choose whatever one is the “default audio device” to also be the default communication device as well. The Windows 10 Ring app uses your default communications device for audio. Thank you for getting back to me and letting me know of this After going over this with my team that looks into these concerns, they let me know of an important part of how the Windows 10 OS works with the Ring app. Additionally, let me know what Ring app version you have, and what version of Windows OS you have. This will show that it’s specific to the Live View where there is no audio coming from the app. When passing on this feedback to the appropriate teams to be investigated, this kind of evidence is very important.įor anything that is still persisting, please attach a screen recording of the no audio, but audio from another source (video in event history preferred, if not audio from Youtube or another video).